Welcome to Paseo. These Terms of Service (“Terms”) are a contract between you and [LEGAL ENTITY NAME] (“Paseo,” “we,” “us”) and govern your use of the Paseo web app, the Cuentos reader, the Paseo apps for iPhone and Android, our website and related services (the “Service”). The app asks you to accept these Terms and our Privacy Policy when you start (“Tengo 18 años o más y acepto los Términos y la Política de privacidad”) and when you sign in (“Al continuar, aceptas…”), and records when you did. By accepting, creating an account, starting a free trial, subscribing, or otherwise using the Service, you agree to these Terms. If you don't agree, please don't use the Service.
Please read section 15 (Disputes) carefully. [LAWYER: if an arbitration agreement and class-action waiver are adopted, say so here in bold, as required for enforceability.]
1. Who can use Paseo
You must be at least 18 years old (and an adult where you live) to use the Service. The app asks you to confirm this before you start. The Service is not directed to anyone under 18, and we do not knowingly collect their personal information. [LAWYER: confirm the 18+ approach against state app-store age-signal laws before an app-store launch.]
2. What the Service is
Paseo is a language-learning tool. It includes spoken practice with an AI voice coach (characters such as “Camila” and “Andrés”), lessons, written recaps and review drills, graded readers, daily news written for learners, music-based lessons, and progress tracking. Your coach is an AI, not a human. The app tells you so before your first conversation and labels the coach as AI (“IA”) on screen. The characters, and the life stories they tell about themselves, are fictional, and any resemblance to real people is coincidental. [LAWYER: decide whether California SB 243 or New York's AI-companion law applies (for example to the friendly chat mode and recovery practice), and whether a periodic in-conversation reminder is needed.]
The Service is for personal, non-commercial learning. We may add, change or remove features over time. Some features need an internet connection, a microphone and a supported browser.
3. Accounts
- You may sign in with Google or, in the iPhone app, with Apple. You're responsible for keeping that account secure and for activity under your Paseo account.
- Give us accurate information and keep your email address current, since we use it for receipts and important notices.
- Some versions of the Service let you use your own AI provider API key instead of an account. If you do, you are responsible for that provider's charges and for complying with its terms, and the key is stored only on your device.
- Your progress is stored on your device. If you sign in (or turn on the cloud copy with an invite code), a copy is kept on our servers so another device can pick it up, as described in the Privacy Policy. Without a cloud copy or a downloaded backup file, progress on a device you clear or lose can't be restored.
- You can delete your account at any time in the app (Ajustes › Tus datos › Borrar mi cuenta) or by email. Deleting it cancels an active subscription right away (see section 4) and can't be undone.
4. Free trials, subscriptions and billing
Free features. Reading (the books and daily news) and music lessons are free, with no subscription required. We may change which features are free, with notice.
Plans and prices. Paseo Pro, which includes daily voice coaching, is offered as a subscription billed monthly or yearly at the price shown when you subscribe (currently $19.99 per month or $99 per year, in U.S. dollars), plus any applicable taxes. Payments are processed by Stripe and are subject to Stripe's terms. We do not offer lifetime plans.
Free voice trial. New users may try the voice coach free for a limited number of voice minutes (currently 20). The trial does not require a payment method, and it does not turn into a paid subscription on its own: you are only charged if you choose to subscribe. Free trials are limited to one per person.
Founding member offer. For a limited time, the first 200 people to redeem promotion code FUNDADOR on the yearly plan pay $69 per year instead of the regular yearly price. The founding price stays the same for as long as your subscription remains active and continuously renewed; if you cancel or your subscription lapses, the offer ends and any new subscription is at the then-current price. One per person; not combinable with other offers; we may end the offer at any time before all spots are claimed.
Extra minutes. Subscribers may buy packs of extra voice minutes (currently 100 minutes for $4.99) as a one-time payment, which does not renew. Extra minutes are used after your plan's monthly allowance, carry over from month to month, and stay available for as long as your subscription remains active; they have no cash value and can't be transferred. If your subscription ends, unused extra minutes can be used again if you subscribe later, but are not refunded. [LAWYER/OPERATOR: confirm this wording, including whether unused extra minutes should be refundable when someone cancels.]
Automatic renewal: your subscription renews automatically at the end of each billing period (monthly or yearly) and your payment method is charged the then-current price, until you cancel. You can cancel at any time.
How to cancel. Cancel online at any time from your account in the app (“Administrar suscripción” / Manage subscription), which opens Stripe's secure billing page, or by emailing support@getpaseo.app. Cancellation takes effect at the end of the current billing period; you keep access until then and won't be charged again. If you delete your account instead, the subscription is cancelled immediately and access ends at once.
Refunds. Except where required by law, payments are non-refundable and we don't provide refunds or credits for partial billing periods or unused minutes. If something went wrong, email us; we review requests case by case. [LAWYER/OPERATOR: confirm refund policy, e.g., a goodwill window for yearly plans.]
Price changes. We may change subscription prices. We'll notify you at least 30 days before a price change applies to you, and it will take effect at your next renewal. If you don't want to pay the new price, you can cancel before it takes effect.
Voice-minute allowance and fair use. Live voice conversations are costly to run, so Pro includes a monthly allowance of voice practice minutes (currently 300 minutes a month on the monthly plan, about 10 minutes of conversation a day, and 200 minutes a month on the yearly and founder plans), shown in the app. Unused minutes don't roll over unless we say otherwise. The allowance resets at the start of each monthly period, and the app shows when your minutes come back. When you reach your allowance, voice practice pauses until then; reading, music lessons and other features stay available. [OPERATOR: keep this wording in step with how minutes are counted (calendar month or Stripe billing period).] We may limit usage that looks automated, abusive, or far beyond normal personal learning.
Subscribing from the iPhone or Android app. In the apps, subscribing opens our checkout page (Stripe) in your phone's browser. Your subscription is with us, not with Apple or Google, so manage or cancel it as described above (“Administrar suscripción” in the app, or by email), not in your App Store or Google Play subscriptions, and refund requests come to us, not to Apple or Google. The same plans, prices and terms apply.
Failed payments. If a payment fails, we or Stripe may retry it, and we may suspend paid features until it's resolved.
[LAWYER: confirm compliance with automatic-renewal laws (e.g., California's Automatic Renewal Law, the FTC's negative option rules). The app now shows a renewal-and-cancellation line under the Subscribe buttons; Stripe Checkout's terms-of-service consent checkbox, its renewal text and the confirmation email still need to be set up (OPERATOR).]
5. AI-generated content
Your coach's replies, corrections, recaps, translations, lesson materials, news summaries and some other content are generated or assisted by artificial intelligence. AI can make mistakes: it may mishear you, give an imperfect correction, use an unusual expression, or state facts that are wrong or out of date. Use AI-generated content for language practice only, and don't rely on it for medical, legal, financial, travel-safety, immigration or other professional advice. Daily news is written for learners and simplified; check original sources for important information. If a coach reply is offensive, harmful or wrong, report it from the recap (“⚑ Reportar” next to the reply) or email us; we review every report.
6. Recovery practice topics
If you choose to turn them on (the app asks for your explicit agreement first, because what you say may reveal health information), Paseo offers practice conversations about addiction recovery and 12-step meetings in Spanish. These are language practice only, with an AI coach. They are not medical advice, diagnosis, treatment, therapy, counseling or a crisis or emergency service, and they are not affiliated with, sponsored by or endorsed by Narcotics Anonymous or any other recovery fellowship or organization. The AI coach is not a sponsor and is not in recovery. Always seek the advice of a qualified professional about your health. If you are in crisis or thinking about harming yourself, in the U.S. call or text 988 (Suicide & Crisis Lifeline), or call 911 in an emergency. Outside the U.S., contact your local emergency number.
7. Use it safely
Paseo is designed so you can practice without looking at your screen, but your safety comes first. Stay aware of your surroundings, keep the volume at a level where you can hear traffic and people around you, follow traffic laws, and don't use the Service in a way that distracts you while driving, cycling or operating machinery. You are responsible for using the Service safely.
8. Acceptable use
You agree not to:
- use the Service for anything illegal, harmful, harassing, hateful or sexually explicit, or to try to make the AI produce such content;
- share other people's personal information without their permission;
- copy, resell, sublicense or commercially exploit the Service or its content, or share your account;
- scrape, reverse engineer, overload, or interfere with the Service, or get around usage limits or security measures;
- use the Service to build a competing product or to train AI models;
- misrepresent the AI's output as human-written or as professional advice.
9. Your content
“Your content” means what you say and write in the Service, including voice audio, transcripts, and profile details. You keep ownership of your content. You give us a limited license to process, transmit and store your content only as needed to provide and improve the Service for you (for example, sending your voice to our AI provider to get a reply, and creating your recap), as described in the Privacy Policy. We don't use your voice recordings or transcripts to train AI models.
If you send us feedback or ideas, we may use them without obligation to you.
10. Our content and third-party content
The Service, including the app, our original stories, lessons, text, illustrations, design and the Paseo name and logo, is owned by us or our licensors and protected by intellectual-property laws. We grant you a personal, non-exclusive, non-transferable, revocable license to use the Service for your own learning while you follow these Terms.
Music lessons show official music videos through YouTube's embedded player and are subject to YouTube's Terms of Service. Songs, videos, names and trademarks of artists and labels belong to their respective owners; we don't show song lyrics, and the Service is not affiliated with or endorsed by any artist or label. News lessons are original learner-level summaries of public news events. If you believe content in the Service infringes your rights, email us with the details and we'll respond promptly. [LAWYER: consider registering a DMCA agent and adding a full DMCA notice procedure.]
11. Third-party services
The Service relies on third parties, including OpenAI (AI processing), Google (sign-in, fonts and, if you accept it, analytics), Apple (Sign in with Apple and the App Store) and Google Play (the Android app), Stripe (payments), YouTube (music videos), Upstash and Vercel (data storage and hosting) and Resend (email). Your use of their services may be subject to their own terms and privacy policies. We're not responsible for third-party services, and their outages may affect the Service.
12. Disclaimers
The Service is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, and accuracy. We don't promise that the Service will be uninterrupted, error-free or secure, that AI-generated content will be accurate, or that you will reach any particular level of Spanish.
Some places don't allow these disclaimers, so some of them may not apply to you.
13. Limitation of liability
To the fullest extent permitted by law, Paseo and its owners, employees, contractors and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of data, progress, profits, revenue or goodwill, arising out of or related to the Service or these Terms, even if we were told such damages were possible. Our total liability for all claims related to the Service or these Terms is limited to the greater of (a) the amount you paid us for the Service in the 12 months before the event giving rise to the claim, or (b) fifty U.S. dollars (US$50).
These limits don't apply where the law doesn't allow them, such as liability for gross negligence, intentional misconduct, or death or personal injury caused by our negligence.
14. Indemnity
To the extent permitted by law, you agree to defend and indemnify us against claims, damages and costs (including reasonable attorneys' fees) arising from your misuse of the Service or your violation of these Terms or of someone else's rights.
15. Disputes and governing law
Most problems can be solved quickly: before filing a claim, please email us and give us 30 days to try to resolve it informally. These Terms are governed by the laws of the State of [STATE], USA, without regard to its conflict-of-laws rules. Except where your local consumer law gives you the right to bring a claim where you live, any dispute will be resolved in the state or federal courts located in [COUNTY, STATE], and you and we consent to their jurisdiction. Either of us may bring a qualifying claim in small-claims court.
[LAWYER: decide whether to add a binding individual arbitration agreement with a class-action waiver and opt-out window, or keep court resolution as drafted.]
16. Suspension and termination
You can stop using the Service at any time and cancel your subscription as described in section 4. We may suspend or end your access if you seriously or repeatedly break these Terms, if required by law, or if we stop offering the Service. If we end the Service for reasons other than your breach, we'll give reasonable notice where possible and refund any prepaid fees for the unused portion of your subscription. Sections that by their nature should survive (such as ownership, disclaimers, limitation of liability and disputes) survive termination.
17. Changes to the Service or these Terms
We may update these Terms. If a change is material, we'll notify you in the app or by email at least 14 days before it takes effect (unless the change is required sooner by law or to address security). Continuing to use the Service after the change takes effect means you accept the updated Terms. If you don't agree, you can cancel before then.
18. Apps from the App Store and Google Play
If you download a Paseo app from Apple's App Store or from Google Play, the store's own terms also apply to that download and to your use of the store (for Apple, its Media Services Terms and Conditions and the Usage Rules in them; for Google, the Google Play Terms of Service). If those store terms conflict with these Terms about the download, the store's terms apply to that point.
App Store (Apple). If you got the app from Apple's App Store:
- These Terms are between you and us only, not with Apple. We, not Apple, are solely responsible for the app and its content.
- Your license is to use the app on Apple-branded devices that you own or control, as allowed by the App Store's Usage Rules (which also allow use by other accounts in your Family Sharing group where the app supports it).
- We, not Apple, are responsible for maintenance and support. Apple has no obligation to provide any maintenance or support for the app.
- If the app fails to meet any warranty that applies, you may tell Apple, and Apple will refund the price you paid for the app, if any (the app is free to download). To the extent the law allows, Apple has no other warranty obligation for the app, and any other claims, losses or costs from a failure to meet a warranty are our responsibility, as limited by these Terms.
- We, not Apple, are responsible for addressing any claims by you or anyone else about the app or your use of it, including product-liability claims, claims that the app fails to meet a legal or regulatory requirement, and claims under consumer-protection, privacy or similar laws.
- If anyone claims that the app or your use of it infringes their intellectual-property rights, we, not Apple, are responsible for investigating, defending, settling and discharging the claim.
- You confirm that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not on any U.S. Government list of prohibited or restricted parties.
- You must follow any third-party terms that apply when you use the app (for example, your mobile carrier's terms).
- Questions, complaints or claims about the app go to us, at the contact details in section 20.
- Apple and its subsidiaries are third-party beneficiaries of these Terms. Once you accept them, Apple has the right (and is deemed to have accepted it) to enforce these Terms against you as a third-party beneficiary.
Google Play. If you got the app from Google Play, Google is not a party to these Terms and is not responsible for the app or its content.
19. General
These Terms and the Privacy Policy are the entire agreement between you and us about the Service. If any part is found unenforceable, the rest stays in effect. Our failure to enforce a provision isn't a waiver. You may not transfer these Terms without our consent; we may transfer them in connection with a merger, acquisition or sale of assets. Neither of us is liable for delays caused by events beyond reasonable control. Translations of these Terms, if any, are for convenience; the English version controls.
20. Contact
[LEGAL ENTITY NAME]
[MAILING ADDRESS]
Email: support@getpaseo.app